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Search results for “social loyalty”
Hotels Get App Happy
09/11/2009
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10:44:34 AM
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Hotels acknowledge impact of user reviews, but unsure how to respond
08/31/2009
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12:04:27 PM
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How are hotels perceiving and responding to the growing importance of user reviews? Are they embracing or ignoring this significant new trend?
Best practices in handling online hotel reviews
09/03/2009
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9:04:52 AM
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Although the hospitality industry is still in the beginning stages of figuring out how to master the exciting potential of social media, it is clear that the role of user-generated reviews is exploding and that consumers are wielding more power.
Hospitality sites struggle to convert on booking intent
08/18/2009
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9:01:56 AM
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A new study by iPerceptions includes an overview of the biggest barriers to online booking, showing that hospitality websites are still struggling to convert on booking intent.
ASPAC is e-nnovating a path to recovery
08/10/2009
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9:59:48 AM
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HEDNA's ASPAC Meeting showcased the latest trends in hotel electronic distribution and the key opportunities those trends present now and in the near-term.
Empowerment, flexibility and networking to continue in travel
01/21/2009
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4:15:00 PM
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Priceline.com has focused on its operations in China by supporting its existing customer demand to and from the Chinese market through its Booking.com brand and, since its acquisition by priceline.com in 2007, Agoda.
In With the Old, In With the New: PhoCusWright’s Trends for 2008
05/04/2008
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4:15:00 PM
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The travel industry is no different. The predictions PhoCusWright offered a year ago ring true today; some are still in the works. A new year doesn’t necessarily offer a clean slate – but it can provide some insight and fresh resolve.
Travel industry uses Facebook and Twitter to reach customers
09/10/2010
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5:05:56 PM
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Hotels, airlines and other segments of the multibillion-dollar travel industry are aggressively tapping into social media, ramping up their use of online sites such as Facebook and Twitter to build loyalty to their brands.
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